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Quality control at origin: every pallet checked in Morocco

Direct import only works if every pallet meets the same standard, whichever farm or loading point it comes from, and if every product sharing a truck or container travels in conditions that suit it. This is how we make sure it does.

Nine checkpoints from farm to your dock

  1. 1

    Grower selection

    We work with growers that meet GlobalG.A.P.-level practices and agree to our product specifications.

  2. 2

    Residue plan

    Spray records are reviewed and samples go to accredited laboratories against EU maximum residue limits.

  3. 3

    Packhouse inspection

    Calibre, colour, firmness, defects and, for melons, sugar level (°Brix) are checked against the order spec.

  4. 4

    Pre-cooling

    Produce is brought down to transport temperature before loading, never cooled inside the truck.

  5. 5

    Pallet labelling

    Every pallet carries a label with product, grower lot and packing date for full traceability.

  6. 6

    Load compatibility plan

    Before a shared truck or mixed container is booked, we check that everything on board shares a temperature range and ethylene profile. Incompatible products go on another departure.

  7. 7

    Photos and report per pallet

    Each pallet is photographed (open box, calibre, label, pallet build) and gets a short written report, sent to you before loading so you can approve it.

  8. 8

    Loading QC

    Pulp temperature probe, pallet stability check and a temperature logger placed in every trailer or container before it is sealed.

  9. 9

    Arrival feedback

    Report any issue within 24 h with photos and we act on it. On request, an independent inspection company checks the goods at origin or on arrival.

What our inspectors look at

  • Appearance and defects
  • Calibre and uniformity
  • Colour stage
  • Firmness
  • Sugar level (°Brix) on melons
  • Pulp temperature
  • Packaging and labelling
  • Pallet build and stability
  • Compatibility with the rest of the load
  • Photos and written report per pallet

The cold chain and mixed loads, explained

Fresh produce keeps respiring after harvest. Bringing it to the right temperature quickly, keeping it there and only sharing space with compatible products is what decides how long it lasts on your shelf.

Right temperature, per product

Berries at 0–2 °C, tomatoes at 10–13 °C: we never compromise one for the other.

Ethylene management

Avocados and melons release ethylene, which ripens cucumbers, beans and courgettes too fast. They travel apart.

What can share a truck or container

We group products by temperature band and ethylene profile: berries with other 0–2 °C produce; peppers, courgettes and green beans together at 7–10 °C; tomatoes only with warm-range items that tolerate ethylene.

Mixed reefer containers by sea

For long-haul markets the container is planned around one set point, with ventilation settings and loggers. If products are not compatible, they go in separate containers.

Continuous record

The logger record from the loading point in Morocco to your dock is shared with you on request.

Certificates and documents

Available per grower and per shipment. Ask us for the documents your customers require.

GlobalG.A.P.GRASP (social practice)BRCGS / IFS packhousesEU organicPhytosanitary certificateProof of origin (EUR.1)Independent inspection report (on request)

Certification depends on the grower: we confirm what is available for each product when you order.

The next truck leaves this week.

Tell us what you need and where. We will confirm availability, price per pallet and the loading date.